
The Paris transit authority, the RATP, wants to promote civility through a communications campaign aboard its buses.
In a previous post, I joked about the RATP’s seeming inability to see the world through the eyes of its customers, who saw an over-crowded train where the RATP saw an ordinary train.
The RATP’s new campaign is unabashedly philosophical and frankly reactionary, with a tag line that speaks out against making up or living by your own rules.
City buses feature illustrations of this principle. I’d have expected the illustrations to stress the importance of paying when you ride the bus, speaking politely with the driver, abstaining from playing music at loud volumes, or leaving your seat to an infirm passenger.
I was mistaken: the RATP again represents its passengers as problems. In this case, it lashes out against … babies.
The RATP has a point: strollers take up space and end up making a bus crowded.
But the RATP fails at making this point.
Its visuals instead show how babies make life difficult for a working man.
The image that introduced this post shocked me. The four babies are all doing fine, enjoying the bus ride or napping. Their companions –to my eyes, a mother, a father, and a grandmother– are smiling. Everyone is getting on and getting along fine. Then a malcontent enters the scene: a working man. He’s shown to be bothered and inconvenienced.
Bizarrely, the RATP shines its spotlight on and casts its sympathies with this one, solitary traveler; it seems blind to the fact that a bus ride is a happy experience for seven other travelers. The RATP’s tag line reads roughly as: “with strollers, don’t push it”. And the RATP’s solution –strollers subsequent to the second stroller must be folded– doesn’t make life any easier for its youngest passengers or their companions.