Point of no return: the future is now
The New York Times reports that Americans now use cellphones more to transfer data than for voice communications. Texting, up by nearly 50% last year, accounts for much of the data communication, which also includes e-mail and web-based applications.
What’s the situation in France?
The French telecoms regulator, ARCEP, recently published its telecommunications observatory for the first quarter of 2010. The takeaway points:
- Everybody has a mobile phone (as cellphones are called in France). The nationwide mobile phone penetration rate exceeds 95%. In some areas –Paris, French Riviera, Corsica– the penetration rate exceeds 100%.
- As in the US, texting is practically a national sport, with rapidly increasing volumes.
Anecdotally, this is what I see in Paris:
- Young people especially love texting. In 2009, it seems as if iPhones were everywhere, but 2010 has witnessed the spread of mobile phones with keyboards, either Blackberry-style mini-keyboards or tactile screens.
- Callers seem to converse through text messages instead of by voice. Calling plans may dictate the behavior as much as consumer preference, but this really caught my eye. Historically, I used a mobile phone as a substitute for a landline, and emphasized voice communication. I tended to be apologetic when callers had to leave me a message (or aggravated if I could reach only a voicemail service, not the person I was calling). I used text messages mostly for reminders (for example, a street address) or as a pager (for example, “pls call me; have news”). Today I see cell phone users carrying on one (or more?!) conversation(s) via text message, and I imagine that these callers resort to voice for reminders or “news flashes”, much as I used to use texting.
- Cell phone use seems to be inelastic with respect to income. Simply put: many people seem to use mobile phones often. If there’s a significant difference between lower-income and higher-income callers, I don’t see it. (I’ll put aside the extremes, but dare to hypothesize that the very poor and very rich use mobile phones much less, and probably differently, than the middle class.)
- French people profess concern with adverse health effects from mobile phone use, but concern seems not to curb use. There is, however, an interesting empirical question: do people choose texting over voice for health reasons? Does this enter into the equation?
Fascinated by gadgetry (for example, the latest handset or the coolest software), commentators have missed or understated the headline story: mobile phones have changed what it means to make a phone call.




