Managing the Millennials
Readers have asked me about challenges faced when managing French Millennials, those "trophy kids" (as Ron Alsop calls them) born after 1980 who are now entering the workforce in ever-increasing numbers.
A very democratic, egalitarian worldview is the greatest challenge that I've faced specifically from this group. I like to think of myself as democratic, open to egalitarianism, and not particularly deferential towards authority in my own conduct. But sometimes millennials act in ways that I find bizarre, even I can't pinpoint exactly what the oddity is.
I'm reminded of a scene from Henry James's The Portrait of a Lady, where the protagonist, Isabel Archer, enters a room unannounced and sees her husband, Gilbert Osmond, speaking with her older friend, Madame Merle:
"What struck Isabel first was that he was sitting while Madame Merle stood; there was an anomoly in this that arrested her."
A few pages later in the novel, Isabel (and the reader) understands this puzzle.
My experiences with millennials are much the same: I'm surprised by an odd inversion of social hierarchies or expectations. Things are somehow out of place.
Sometimes this happens when I've offered assistance to a younger colleague, who then thanks me. The thanks often has a hint of entitlement. I expect to hear an expression of gratitude, but instead receive a positive evaluation of the work that I've done.
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